Receptionist, Administrative, Business Staff, Operation Tour...

Nhà tuyển dụng và Ứng viên lưu ý

Mã hồ sơ : 10342

Ngày cập nhật : 29-06-2013

Họ tên : Trần Khánh Nhật

Ngày sinh : 18/8/1987

Giới tính : nam

Tình trạng hôn nhân :

Địa chỉ liên hệ : 99/5 Cao Thang,P.15,Quan Phu Nhuan,TPHCM

Điện thoại : 0966884169

Email : [email protected]

Nhân viên

Receptionist,Administrative,Business staff,Operation Tour...

Trung cấp

Tiếng Anh

300

300-400 USD

Nhân viên chính thức

Nhân viên kinh doanh, Biên - Phiên dịch, Ngành nghề khác

Hồ Chí Minh

Không

Nanyang Institute Of Management, Singapore

→ 2012

GDS,Opera,F and B ,Customer skill.Tourism Management...

Amadeus Singapore

→ 2012

Global Distribution System
Opera

Vietravel Training

→ 2012

• Market development and expansion international tour ,domestic
• Organizing and building management systems, performance monitoring tour
• Signing contracts with tour service provider.
• Responsible for quality of service, duration and route, the result of any tour, the competitiveness of the products
• Customer Relations, consulting and contract negotiations.
• Booking air tickets, land tours abroad, assignment guides

Nanyang Institute of Management ,Singapore

→ 2011

Advance English.IELTS 6.0

1 Năm

F And B Crew

→ Việt Nam

6/2011 → 12/2011

•6 months training for the Resort World Sentosa,Singapore with different department
•Support the company to gain more budgets
•Attend to any guest complains and resolve the situation as soon as possible.
•Maintain good working relationship with other departments
•Responsible for Company Operation to ensure guest satisfaction with accommodation, billing and service
•Manage department wage and food cost.
•Finish all task assigned

Part Time Job

→ Việt Nam

12/2010 → 6/2011

•Interact with many people over the world
•Coordinating with kitchen on changes and daily menu\’s
•Meeting and greeting customers, advising them on menu.
•Handle customer\’s complaints and build a connection with customers.
•Maintain high standards of quality control, hygiene, health and safety requirements

Training Staff

→ Việt Nam

6/2012 → 12/2012

• 6 months training for the Vietravel Company with the Sale and Operation Tour position
• Market development and expansion international tour ,domestic
• Organizing and building management systems, performance monitoring tour
• Signing contracts with tour service provider.
• Responsible for quality of service, duration and route, the result of any tour, the competitiveness of the products
• Customer Relations, consulting and contract negotiations.
• Booking air tickets, land tours abroad, assignment guides

Receptionist

→ Việt Nam

1/2013 → 6/2013

• Great customers and answers their queries
• Listen to the phone, answer the information received when booking by calling customer
• Arrange the table for booking customers and arrange the taxi for their requirement
• Perform the assigned tasks from the Bar Manager

Voluntary Work

→ Việt Nam

2010/0 → 2010/0

•To help and support for the Singapore Government in YMCA Flag Day 2010.
•To collect the money for out-of-school youth, youth-at-risk, under-privileged children, abused children/teens, the poor and elderly, the visually and hearing impaired.

Computer Skills
•Proficient in MS Office skills as Word ,Excel ,Powerpoint
• Understand the skills in Amadeus ,GDS, Opera.
Language Skills
English (Fair),Vietnamese(Fluent)
Customer Service Skills
•Experience when interact to many customers worldwide
•Good communication and interpersonal skills
•Perform well individually or within a team with strong leadership skill
•Being energetic, creative, self-motivated and able to work under high pressure